Cyber incident response
Overview
If you require assistance for a cyber incident please phone 1300 4 BREACH (1300 427 3224) or contact one of our team members.
Our Cyber team has eased the stress and distraction of cyber incidents and data breaches for hundreds of companies and individuals by guiding their decisions and actions in a way tha leads to prompt system recovery and reduces exposure.
Responding to cyber security requires a multi-disciplinary approach. We work with media relations consultants, forensic IT consultants, data review and ID theft specialists, credit monitoring and notification experts and other experts to ensure clients have access to the full range of expertise needed when confronted with a cyber or data breach incident.
Through contact with members of our team, or our cyber claims notification hotline 1300 4 BREACH (1300 427 3224) we help clients:
- triage the cyber attack
- manage the appointment of forensic IT consultants and other experts if necessary, and ensure the breach source is identified, quarantine and remediated
- advise on reporting requirements under the Security Legislation (Critical Infrastructure Protection) Act and, if needed, under the Australia Financial Services Licensee obligations
- advise on cyber insurance and other policies for coverage, and consider potential third-party claims
- obtain court injunctions restricting the release of confidential information, and
- address possible claims particularly regarding ransomware attacks, data breaches and system outages; including third party recoveries
We act for many underwriters as notification agents and experts in our insurance team have been at the forefront of developing cyber policy wording in many insurance products.
